The my book duo drive comes with raidoptimized wd red drives inside to deliver highspeed, quality storage to rely on. So its possible that youll see the wd my passport for mac drive not mounting in disk utility. How i rescued my data from a 3tb wd my book external hard drive. Equipped with wd backup software for windows and apple time machine compatibility for mac, the my book desktop hard drive can back up your photos, videos, music and documents. The wd hard drive failed to show up on my pc and i couldnt access saved data either. Before updating to the latest firmware, it is recommended that youve installed the latest updates and service pack on your computer. For windows, go to the start menu and select windows update. So basically my question is what is the correct stepbystep to unplug and turn off wd mybook essential 3. Western digital my book troubleshooting, repair, and service manuals. There is a native repair tool called first aid in your mac computers disk utility, which is able to analyze and repair basic hard drive problems especially with file systems and catalogs, extends, volume bit maps. This, without access to the wd external drive, is impossible. Click the wd quick view icon in the menu bar and move the cursor over the name of your my book live drive to display drive status below the submenu.
Wd 4tb my book duo desktop raid external hard drive usb 3. Fix and repair wd my passport ultra not detectedshowing up. I can access the admin account on my router but that is the limit of my knowledge. This drive connects directly to your mac through usb. It does offer a scan to fix it but wd does not recommend it without backing everything up on the laptop hard drive first. The wd my passport for mac is not showing up in finder nor in disk utility.
Wd mybook essential basic troubleshooting question wd community. Jun 01, 2015 32 thoughts on tackle external hard drives randomly ejecting in os x hax june 1, 2015 at 7. I have followed one of the faqs on the western digital web site which mentions accessing the shared storage manager and followed the procedure. Wd mybook or my book unmounting randomly apple community.
Western digital my book mac edition user manual pdf download. Dear wd community, hello my name is damsilon, i just bought wd my book essential 2tb 3. Recently my 3tb wd my book gave up and would not power on, this is how i managed to rescue all of my 2. Mar 14, 2011 western digitals mybook drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it a quick love tap. This morning, wd my passport suddenly became inaccessible, couldnt be detected by my computer. Mount wd my passport for mac in disk utility manually. As shown in figure 1, your my book drive kit includes the following.
Compatible with usbc and usba, the my passport for mac drive comes equipped to connect with todays latest technology. Installation get online installation help for your wd product or software. My book essential hard drive is not recognized by windows 7. Western digital my book connection to windows 10 microsoft. Just plug it in and save your valuable data, music, photos, and movies. Wd my book not visible under catalina apple community. The poweractivity led shows the drives power state and activity as follows. A line of external hard drives by western digital, styled after hardbound books. Oct 15, 2015 i have a western digital my book essential 1 tb. I bought my wd my book for mac a little over a month ago. In the past, wd has always been a reliable brand, so im wondering if anyone else is having these problems, or if someone thinks it might be leopard related. Western digital my book live user manual pdf download. I had the hard drive completely unplugged and when i plugged everything in like i always do the device did not show up on my computer. The best external desktop drive is the wd 4tb my book desktop external hard drive usb 3.
Click show all devices in view option at the left corner of disk utility. My book wdh1u0, my book wdh1u0an, my book wdh1u15000, my book wdh1u20000. Problem with my external wd 1tb my passport hard disk. Raidoptimized firmware is perfect for twodisk array systems with auto management of drive operations to help ensure readwrite cycle data integrity. If you have a network problem, forget admin password, or are unable to access you wd my cloud, a soft reset could solve your problem. Hi everyone, i have had a wd my book 2tbusb2 version for just over a year and started having some very strange problems in the last month. Wd hard drive slow response data doctor data recovery blogs. At this point, i can only conclude that this characteristic is the default for the wd green and by extension, the my book. Did it mounted successfully last time you plugged into the mac. Easily use your wd my passport for mac and windows in 7 steps. Western digital users are fed up with my cloud failures.
However, im stumped by some recent issues with the wd 1tb my book drives weve been purchasing for clients. Was there an unusual behaviour of the disk say an unpleasant. Western digital my book external hard drive users manual. The hard drive hasnt fallen down or been physically damaged in any way. Get setapp and receive a free copy of the ultimate mac user book. Tackle external hard drives randomly ejecting in os x macissues. Follow the tutorial in this article to fix the issue and. Why isnt my wd my book external hard drive being recognized. Western digitals my book range are powerful external hds that take up more space than its competitors, but offer a lot more storage for a decent price. Or can i scan and fix without losing any of my documents all my research for a book and about 10,000 pictures help.
If youre running a newer computer, youll see a huge speed increase thanks to usb 3. Western digitals mybook drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it a quick love tap. This process will reset the network mode to dhcp and reset the. Its been working great, but for some reason today it stopped working. Windows computer, see reformatting the drive and troubleshooting. I have tried connecting the my book directly to my computers ethernet port it does the same thing. Out of the box, this external hd has problems and they pertain to os x 10. Western digital is not recognized solved closed abzy. If you are using wd hard drives like my book drive and it is not recognized by mac now, you can check if the hard drive is password protected.
My passport for mac portable hard drive, with the wd security and wd drive. Here is the easy answer for this fix you have to download wd quick formatter here is the link because it took me forever to figure out how to do this i went from website to website but here is your solution download this. Launching wd smartware windows only if wd smartware is installed, select the wd smartware option on the wd quick view menu to display the wd smartware home screen. All hard drives will need to be imaged and then run raid data extractor utility to rebuild raid in pc3000 virtually to have access to user data. I bought this external hard drive several months ago, and i put a ton of stuff on it. Sep 12, 2019 i have a wd my passport ultra 1tb portable drive for storing movies, photos, and important personal files. See troubleshooting for more information about reformatting a drive. The quick fix for this is to turn off and unplug the mybook, and then give it a few sharp taps around the power button to dislodge it. You can follow the instructions to fix this problem. Now the thing wont even spin up when i plug in the power source and usb cables. Aug 28, 2017 if you have a network problem, forget admin password, or are unable to access you wd my cloud, a soft reset could solve your problem.
Macbook external hard drive not recognized how to reformat. Complete backup my book desktop storage comes equipped with wd backup. My book essential edition user manual getting started 1 getting started thank you for purchasing this wd product. How i rescued my data from a 3tb wd my book external hard.
Heres how to fix external hard drive not detectedrecognized error on a. With a new, stylish design that fits in the palm of your hand, theres space to store, organize, and share all the photos. Western digital my book for mac user manual pdf download. Even in my internal mount, the wd green still exhibits the 5second spinup routine if left idle for too long. Is there a possible way that can help me to repair the. In order to work with this type of system, you need pc3000 raid udma utility. Wd mybook essential basic troubleshooting question. The problem seem to be, that the driverapp from your wd my book are not updated to. My cloud is also compatible with apple time machine for mac users to keep your content safe and sound. Western digital my book problem question and answer dti. You can set it to run automatically to your schedule. Once this has been done, plug it back in and start it up again, and hopefully the device will be working. View and download western digital my book mac edition user manual online.
Running disk utility the drive cant be unmounted usually, dragging the icon from the desktop to the trash and then running disk utility seems to work always find a problem with. The permissions keep changing to i can only read and not write files to it. For mac, go to the apple menu and select software update. The my passport for mac drive is trusted, portable storage that perfectly complements your onthego lifestyle. Just pick the time and frequency to back up important files from your system. Very frustrating i need your help tech support was of no use, as they basically told me there was something wrong with my computer and it couldn. For photos and videos on mobile devices the my cloud mobile app will help keep all the irreplaceable photos and videos on your phone and tablet protected with automatic backup to your personal cloud storage so you can easily free up space and. Our latest edition features visual, easytouse, automatic, continuous backup software and drive lock security protection. Be sure if you tap the drive that you do so firmly but not violently. Wd my book essential 1 tb troubleshoot external drives for.
The western digital drive i bought is windows ntfs formatted and not mac friendly so the first thing i did was try to simply format it. Fix wd my passport for mac not showing upnot working on mac. I have exactly this problem, but my hard drive has a lot of important stuff i cant erase what. I have tried it on a laptop with windows 7 and on a destop pc with windows xp, it doesnt work. My book essential edition is a small, elegant, and easytouse usb external hard drive. In my experience the mac finder warning disk not ejected properly arises due to lack of full compatibility of the external device. Indeed, on friday, april 4, wd claimed that most my cloud and my book live device owners are now connected. For information about optional accessories for wd products, visit.
Im not good with it, and id like to ask how to properly turn off the mybook essential and unplug it. If you leave the drive connected to your computer after using the power button to turn it off, you must press the power button again to turn it back on. My book essential user manual about your wd drive 1 about your wd drive welcome to your my book essential external hard drive, an elegant, highcapacity storage solution for all the chapters of your di gital life. Complete backup my book desktop storage comes equipped with wd backup software and apple time machine compatibility to help make sure your photos, videos, music and documents dont get lost. Wd my book problems on mac external drives for mac wd. Available in various editions from essential, to premium to world edition. How to solve my wd hard drive not recognized in windows 10. Fix wd external hard drive not recognizedworking with light.
How to fix my mac not recognizing my wd external hard drive quora. If your product is not listed above, please visit the product page. Before that it was working perfectly on both computers. I mean, some devices generate such issue but others do not on the very same mac. My book drive, with the wd backup, wd drive utilities, and wd security software usb 3.
Install it you have to extract it i created a new folder on my hard drive for wd software once you accept the license it will. How to fix wd hard drive not recognized on mac without losing data. Buy wd 4tb my book for mac desktop external hard drive usb 3. Sometimes, hard drives cannot be automatically mounted in disk utility, even though mac has detected the hard drive. Doubleclick the my book icon, and then doubleclick the. The wd my book is ready to go with time machine or superduper.